IRS to Discontinue DA Service

Post Date: 6/21/13
Last Updated: 6/20/13

Summary

Cross References
- www.irs.gov

The IRS is retiring the Disclosure Authorization and Electronic Account Resolution options on e-Services on August 11, 2013.

Due largely to low usage of e-Service’s Disclosure Authorization (DA) and Electronic Account Resolution (EAR), the IRS has decided to retire and remove the two applications effective August 11.

Last year, users submitted less than 10% of all disclosure authorizations through the DA application. Similarly, only three percent of all account-related issues came in through the EAR application.

In anticipation of this change, the IRS increased the number of employees who process authorizations and has improved internal work processes to decrease the average processing time significantly from the current 10-day processing period.

The IRS will continue to explore better ways to reduce processing time and improve overall service to the users. However, current budget cuts will impact their dedicated resources to this program, and they are working to determine the impact on processing time.

Once the IRS removes the two applications, former DA users will need to complete Form 2848, Power of Attorney and Declaration of Representative, or Form 8821, Tax Information Authorizations, and mail or fax it to the appropriate IRS location listed on the form’s instructions. Allow at least four days for the authorization to post to the IRS database before requesting a transcript through the Transcript Delivery System. Former EAR users should call the Practitioner Priority Service at 1-866-860-4259 for help in resolving account-related issues.
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